Surfers Sanctuary

I would not recommend staying at this apartment. The TV volume could barely go past a low level, yet Positive: not much to like. Negative: I would not recommend staying at this apartment. The TV volume could barely go past a low level, yet we still received multiple noise complaints that made absolutely no sense. We were respectful the entire time, so it felt very unfair and frustrating. What made the stay even worse was the communication from the hosts. The messages we received were extremely rude, unprofessional, and honestly quite aggressive for no reason. Instead of trying to resolve anything politely, they chose to speak to us in a very disrespectful way. Overall, we did not feel welcome, comfortable, or valued as guests. Definitely would not stay here again.

Great location, great facilities & easy booking Positive: It was great location to the beach. We appreciated that we could check in early & the facilities were great for the 4 of us staying. Negative: It was difficult to communicate our requirements for an early check in & getting details for the property (e.g. wifi password etc.). It was loud & light

The property was just like the photos, a very comfortable stay Positive: It was modern, very comfortable beds, towel-a-plenty, it was handy that the car park was underneath. Lovely shower. Nice furniture - we love the sofa pouf